At OMGTea, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to email@example.com or by post to Platf9rm, Hove Town Hall, Tisbury Road, Hove, BN3 3BQ or by phone at +44(0)1273855882.
Who are we?
We’re OMGTea Ltd (company number 09248813) is the premium matcha company in the UK. The registered address is 24a Castle Street, Hove, BN1 2HD. As matcha specialists we offer a range of products to cater to different needs and budgets. OMGTea is a trademarked brand across the UK and Europe established to provide premium organic matcha green tea to the general public, retailers and wholesale distributors.
What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable):
With your permission, we may send you emails about our store, new products and other updates.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or OMGTea Platf9rm, Hove Town Hall, Tisbury Road, Hove BN3 3BQ.
Right to Access and Right to Be Forgotten
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at email@example.com or by mail at Platform 9, Hove Town Hall, Tisbury Road, Hove, BN3 3BQ.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted on Woo Commerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Woo Commerce data storage, databases and the general Woo Commerce application. They store your data on a secure server behind a firewall.
No credit card information is held on our site. All transactions are carried out by WorldPay Offsite on their secure server. (You can view the World Pay Security Statement here) All credit card details are held only to process payment and then automatically deleted unless requested by you to hold card information for future transactions.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors like World Pay, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our website may use Google Analytics to help us learn about who visits our site and what pages are being looked at.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We utilize an 128 SSL bit encryption/security software to safeguard the confidentiality of personal information we collected, from unauthorized access or disclosure and accidental loss, alteration or destruction. (SSL provided by COMODO, view their privacy terms here:)
We use [session cookies] The cookies that we use on our website, and the purposes for which they are used, are set out below:
• Google Analytics
• Account Section of our website
• Mailchimp Newsletter data
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at firstname.lastname@example.org or by post at OMGTea Platf9rm, Hove Town Hall, Tisbury Road, Hove, BN3 3BQ or phone: +44(0)1273 855882.